Below, find every article ever created right here on the 英雄联盟下载平台 blog.
Why It’s OK to Fire Your Bad Customers
Most customers are a pleasure to deal with, and keeping them happy helps your business grow. Here’s how to handle those who do nothing but cost you money.
New Reports in Beta, and our, New Tickets get a Makeover!
We’ll be letting everyone test out Reports. We also have a sleek New Ticket UI live on production, equipped with many requested enhancements
Why I Walked Away From a $12M Acquisition Offer 18 Months After Our Startup’s Launch
After three years of blood, sweat and tears building a startup from the ground up, I got a big offer. Here’s why I turned it down…
Using the Right Tone: What Louis C.K. Can Teach Us About Customer Service
In customer service, what you say doesn’t matter nearly as much as what your customers hear. Use these tone tips to make sure your customers feel good about doing business with you
It’s Lonely Being a Solo Founder
This is the story of how a solo founder deals with the loneliness and the emotional weight that comes from running a company alone
How We Choose, Build and Launch Partner Integrations to Grow Our Business
Partner integrations are a big part of any successful growth strategy. Here’s how we pick the right partners and execute on the integrations.
How to Charge 2x–10x More Than Your Competitors
Want to charge more than your competition? Learn how to optimize your customer experience to make your customers happy to pay more.
How We Got Over Our Fear of SEO and Improved Conversions 20% in the Process
How we went from doing no SEO at all to ranking on the first page for many of our targeted keywords.
5 Things CEOs and Founders Need to Know About Good Customer Service
Customer happiness comes from the top down. Here are five important tips to make sure your support team — and your business — succeeds.
Why We’re Doubling Down on Content (Plus, a Big Announcement)
We’ve decided to make a big change to our marketing strategy. Here’s why, and how we’re going to do it
Improving 英雄联盟下载平台 Search and, a Database Upgrade
Based on customer demand, we’ve devoted our energy to improving our search functionality and increasing our database size
The Power of Testimonials
(And How We Get Great Ones)
One of the best ways to connect with prospects is by using stories from existing customers. Here’s how we get good testimonials from our customers
Lessons Learned Building a Startup Team
Building a team that works well together isn't easy. Here's how we've approached hiring at 英雄联盟下载平台
Parsing, Parsing, Parsing
We’ve devoted the last few weeks at 英雄联盟下载平台 to improving what we feel is the most important aspect of 英雄联盟下载平台: your emails.
14 Ways Our Remote Team Stays Sane Working From Home
"Working from home" is a dream for many, but many remote workers are familiar with the loneliness that comes with it. This is how we cope with it
How Sharing Feature Release Dates Turned Us Into Liars
We used to share planned feature release dates with our customers. Here's how that ended up hurting us
Feel Guilty About Taking a Vacation In Your Startup? Here’s Why We Don’t.
Taking time off is critically important, but it’s also a big challenge for fast-moving startups. Here’s how we make it work
The Value of the Hustle: How We Saved $25,000 by Thinking Outside the Box
As a startup, a lot of pricey products and services can seem out of reach. Here’s how we’ve dealt with that challenge
Why Investor Updates Are Important (Even If You Don’t Have Investors)
Every 3 months, I send an email to 英雄联盟下载平台’s small group of angel investors with an update on our progress. Here’s a look at how it helps us grow
Tons of Tiny Tweaks and One Big Win for Customer Satisfaction Ratings
Recent improvements include tweaks to the multiple mailbox feature, better attachment control, & inserting comments from satisfaction ratings
Why We Killed One of Our Biggest Features to Grow Our Business
Since we launched, our Live Chat feature has been a big source of pride for 英雄联盟下载平台. Here’s why we’re getting rid of it
Submission Status Control, Labeling Improvements, Updated Keyboard Shortcuts, and a UI Spruce-up for Notes
We've rolled out little wins like status control on the submit button, UI tweaks, & keyboard shortcuts to make common replies more convenient
6 A/B Tests That Did Absolutely Nothing for Us
We’ve written about how A/B tests have helped us grow 英雄联盟下载平台. But that’s only the tip of the iceberg
Rich Text Editor, Forwarding Enhancements, Keyboard Shortcuts, and Outlook Parsing
We’ve introduced a fancy new rich text editor, enhanced our forwarding functionality, and added some convenient keyboard shortcuts
Subscribe to our newsletter.
250,000 of your peers are already in the know.
- No spam
- Unsubscribe at anytime
- 100% Great content, always